Delete your GRAVTY account
You can delete your GRAVTY account and all of its data at any time, straight from the app. If you no longer have the app, you can ask us by email instead.
Delete it in the app
- Open GRAVTY and sign in to the account you want to delete.
- Go to the Profile tab and scroll to the bottom.
- Tap Delete account, then confirm.
Deletion happens immediately and cannot be undone.
Ask us by email
Email gravty.app@gmail.com from the address you use to sign in with Google or Apple, with the subject "Delete my GRAVTY account". We delete the account within 30 days and confirm by reply.
What is deleted
- Your account and sign-in details.
- Every workout, routine, personal record, custom exercise, body measurement, note and heart rate reading stored with your account, along with your profile and settings.
- The copy of your data on the device you delete from.
- If you signed in with Apple, GRAVTY's access to your Apple ID is revoked.
What is kept, and for how long
- Server backups: deleted data can remain in encrypted backups for up to 30 days before they are overwritten.
- Purchase records: if you subscribed to GRAVTY Pro, the App Store or Google Play and our payment provider (RevenueCat) keep the transaction record, as the law requires for tax and accounting. It holds no workout or health data.
- Other devices: a phone still signed in keeps its own copy until you sign out or uninstall the app there.
- Apple Health and Health Connect: data in those apps belongs to you and is not affected. Manage it in the Health app or Health Connect settings.
Your subscription
Deleting your account does not cancel a GRAVTY Pro subscription, because billing is handled by Apple or Google. Cancel it first in your App Store or Google Play subscription settings.